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Last Updated: January 2026

Jebajee Privacy Policy — Your Data Is Safe With Us

Protecting your personal information is our top priority. This privacy policy clearly outlines what data we collect, why we collect it, and how we keep it secure.

SSL Encryption
Never sold to third parties
In Your Control
Privacy Policy at a Glance
Your data is never sold to third parties
All communications encrypted with 256-bit SSL
Payment card details are never stored directly
You have the right to view and delete your data
You have full control over your cookie preferences
Unsubscribe from marketing emails at any time

How We Protect Your Data

The core pillars of Jebajee's privacy policy — your security is ensured at every step

Encryption Protection

All data exchanged between you and Jebajee is protected with 256-bit TLS/SSL encryption. No hacker or third party can access or read this information.

Secure Data Storage

Your data is stored in encrypted form on our secure servers. Payment information is not stored directly — only tokens are retained.

Access Control

Your account information is accessible only to authorized staff, and strictly for the purpose of providing services. All access is logged.

Sale of data is strictly prohibited

Jebajee never sells your personal data to advertisers or any third party. This is a core principle we stand by.

Your Controls

You can request to view, correct, or delete your data at any time. Opting out of marketing communications is just as straightforward.

Regular Audits

Our security team conducts regular data protection audits. Any vulnerabilities are identified and resolved promptly.

Table of Contents

This privacy policy applies to all users of the jebajee website and mobile app. By creating an account, you are considered to have accepted this policy.

1Introduction — Why This Policy Exists

Jebajee is a trusted online gaming and betting platform serving millions of users across Bangladesh. We believe that delivering a great experience goes hand in hand with protecting our users' Privacy Protection is also our responsibility.

This privacy policy is fully transparent about:

  • What information we collect from you.
  • The purpose for which that data is collected.
  • How your data is used and stored.
  • The circumstances under which data may be shared.
  • What rights you have.

This policy is developed in accordance with applicable data protection laws in Bangladesh and international standards. If anything is unclear, reach out to us at support@jebajee.com — we're happy to help in Bengali.

2What Information We Collect

Jebajee only collects the information that's strictly necessary. We never ask for data we don't need.

Data Type Example Reason for Collection
Identity Information Name, date of birth, national ID number KYC Verification & Age Confirmation
Contact Information Email, mobile number, address Account Communication & Verification
Financial Information Mobile banking number, transaction history Payment Processing & Fraud Prevention
Usage Data Gaming history, bet records, login times Service Improvement & Responsible Gaming
Technical Information IP address, device information, browser Security & Fraud Prevention
Cookie Information Session cookies, preference cookies Improving User Experience

Sensitive data such as passwords is never stored in plain text — bcrypt or an equivalent strong hashing algorithm is always used.

3How Your Data Is Used

Jebajee uses your data only for specific, legitimate purposes. Our primary reasons for using your data are:

  • Account Management: To handle registration, login, KYC verification, and account security.
  • Payment Processing: To process deposits and withdrawals accurately and to maintain a record of all transactions.
  • Service Delivery: To provide access to gaming services, Sports Betting features, and Live Casino.
  • Security: To detect and prevent fraud, hacking, and multiple account creation.
  • Support: To properly resolve your complaints and queries.
  • Responsible Gaming: To detect unusual gaming patterns and offer timely assistance.
  • Legal Obligations: To provide necessary information in response to lawful requests from government authorities.
  • Marketing (Optional): To send you relevant offers and promotions, with your consent.

We never use your data for automated decisions that could negatively affect your account — a human review is always carried out in such cases.

4Data Sharing Policy

The core principles of Jebajee's privacy policy are — Your data is never sold. However, your data may be shared in certain limited circumstances:

  • Payment Processor: Solely to process transactions with Mobile Pay, Nagad, Rocket, and similar services.
  • KYC Verification Provider: With licensed identity verification service providers.
  • Technology Partners: Cloud and software services required to operate the platform.
  • Legal Authorities: When required by a court order or government directive.
  • Anti-Fraud System: With industry-standard blacklist services for fraud prevention.

We have strict data protection agreements in place with all these partners. They may only use your data for specified purposes and are not permitted to share it with anyone else.

5Cookie Policy

Jebajee uses cookies on its website to enhance your browsing experience. Cookies are small text files stored in your browser.

  • Essential Cookies: For login sessions and security — the site cannot function without these.
  • Functional Cookies: To remember your language preferences and settings.
  • Analytics Cookies: To understand which pages are visited most — completely anonymously.
  • Marketing Cookies: With your consent only — to show you relevant advertisements.

You can disable or delete cookies at any time through your browser settings. However, disabling essential cookies may cause some features to stop working.

We never activate third-party advertising tracking cookies without your permission.

6How Long We Retain Your Data

Jebajee does not retain your data for longer than necessary. Retention periods vary depending on the type of data:

  • Account Information: For as long as your account is active, and for 5 years after closure for legal compliance.
  • Transaction Records: 5 years — as required by financial regulations.
  • KYC Documents: Up to 5 years after account closure.
  • Support Conversations: 2 years after the issue is resolved.
  • Marketing Data: Deleted immediately upon withdrawal of consent.
  • Log Files: 90 days.

Once the retention period expires, data is securely deleted or permanently anonymized.

7Your Rights

As a jebajee user, you have the following rights:

1
Right to Know
Submit a request to find out what information we hold about you.
2
Right to Rectification
To correct any inaccurate or outdated information, please reach out to support.
3
Right to Erasure
You may request that your data be deleted after your account is closed.
4
Right to Portability
You can request a copy of your data in a portable format.
5
Right to Object
You can object to your data being used for marketing or analytics purposes.
6
Withdrawal of Consent
You can withdraw your marketing consent at any time — there's an unsubscribe link in every email.

To exercise any of these rights, email us at support@jebajee.com. We typically respond within 30 days.

8Children's Privacy

Jebajee strictly does not serve anyone under the age of 18. We do not knowingly collect data from minors.

If a minor opens an account using a false age and we become aware of it:

  • The account will be closed immediately.
  • All collected data will be permanently deleted.
  • All transactions will be cancelled.

If a parent or guardian becomes aware that their child is using this platform, please contact us immediately at support@jebajee.com.

9Security Measures

Jebajee uses a multi-layered security framework to protect your data:

  • TLS/SSL Encryption: All data transfers are secured with 256-bit encryption.
  • Two-Factor Authentication (2FA): An extra layer of security for account logins.
  • Firewall: Advanced firewall systems prevent unauthorized access.
  • Regular Penetration Testing: Regular security audits conducted by external specialists.
  • Access Logging: A record is maintained of all data access.
  • Data Backup: Regular encrypted backups — no risk of data loss.

That said, keeping your password and account information secure is also your responsibility. Use a strong password and never share it with anyone.

10Privacy Policy Updates

Jebajee may update this privacy policy when necessary. If changes are made:

  • The "Last Updated" date at the top of this page will reflect any changes.
  • A notice of changes will be sent to your registered email address.
  • You will be notified at least 7 days in advance of any major changes.
  • Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy.

Previous versions of this policy are archived. Contact support if you'd like to request an earlier version.

11Contact Us

For any questions or complaints about our Privacy Policy, or to exercise your rights, please contact us through any of the following:

  • Email: support@jebajee.com
  • Live Chat: Chat button at the bottom-right corner of the platform.
  • Time: 24 hours a day, 7 days a week.

Privacy-related requests are typically responded to within 7 business days. Complex cases may take up to 30 days. Our Also on the FAQ page Find answers to common questions.

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Your data is safe — join with confidence

Your privacy is our top priority at Jebajee. Enjoy gaming with confidence, backed by industry-standard encryption and a transparent privacy policy.

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